At Dubai Perfume Wala, we aim to deliver your favorite fragrances safely and on time across India.

Order Processing

• All orders are processed within 24–48 hours after confirmation
• Orders placed on weekends or public holidays will be processed on the next working day

Delivery Timeline

• Metro Cities: 3–5 business days
• Other Locations: 5–8 business days

Delivery timelines may vary depending on your location and courier service availability.

Shipping Charges

• Shipping charges (if applicable) will be calculated at checkout
• Any applicable charges will be clearly shown before placing the order

Cash on Delivery (COD) Policy

We offer Cash on Delivery (COD) for your convenience.

* Customers can place orders using the COD payment option.
* Payment is to be made in full at the time of delivery.
* Orders are subject to verification before processing.
* We reserve the right to cancel COD orders in cases of suspicious activity, repeated order rejections, or unserviceable locations.

For any questions regarding COD orders, please contact our support team.

Order Tracking

• Once your order is shipped, tracking details will be shared via SMS/Email/WhatsApp
• You can track your shipment using the provided tracking link

Delivery Attempts

• Our courier partners will attempt delivery multiple times
• If the order is not accepted, it may be returned to us

Repeated non-acceptance of COD orders may lead to restrictions on future orders.

Delays

While we strive to deliver on time, delays may occur due to:

• High order volume
• Weather conditions
• Courier or logistics issues

Dubai Perfume Wala is not liable for delays caused by third-party courier services.

Address Accuracy

• Customers are requested to provide complete and accurate delivery details
• We are not responsible for delays or losses due to incorrect address or contact information

Contact for Shipping Queries

For any shipping-related queries, contact us:

📞 +91 8888319786
💬 WhatsApp: +91 9324900390 / +91 9920277771
📧 dpwperfumes@gmail.com